We charge between 15% and 25% plus VAT on any money you get back from your bank per case
You don’t pay anything unless you’re successful in getting money back.
We don’t ask for payment until you get the money back.
Our fee is capped at £10,000 plus VAT for larger cases. Cases are capped where you get back £66,666 or more.
Get your money back
Each scam is treated as a separate case. If you have lost money to more than one scam, we assess and charge for each case individually based on the amount recovered for that case.
A case is successful when we recover money back into your account. If we are not able to recover anything for you, you will not pay a penny.
Our fee only becomes payable once the recovered money has been paid back into your account. We invoice you after a successful outcome — never before.
Use the calculator below to work out your fee based on predicted refund amounts*
The refund you receive will depend on how much you lost.
Our fee will never be more than 25% + VAT. Generally, the more money you get back, the lower the fee percentage. Fee’s are capped at £10k + VAT per case.
| Fee tiers | Amount recovered | Max fee % | Fee cap for this band |
|---|---|---|---|
| 1 | £1 to £24,999.99 | 25% | £5,000 |
| 2 | £25,000 to £49,999.99 | 20% | £7,500 |
| 3 | £50,000 or above | 15% | £10,000 |
Illustrative example
| Amount recovered | Your fee in % | Your fee in £ | Your fee including VAT |
|---|---|---|---|
| £10,000 | 25% | £2,500 | £3,000 |
| £30,000 | 20% | £6,000 | £7,200 |
| £66,666 | 15% | £10,000 (max) | £12,000 (max) |
| £150,000 | 6.67% | £10,000 (max) | £12,000 (max) |
